Shipping policy

Domestic (U.S.) Shipping Options

Always Chronic offers standard shipping on all orders within the United States.

International Shipping Options

At this time, Always Chronic does not offer any international shipping options.

How much will I pay for shipping?

All shipping costs are based on the approximate weight and size of the products ordered, and your location. You can see rates and choose your preferred option before checking out.

When will my Alway Chronic order be shipped?

All orders will ship within 1-2 business days of it being placed. 

During holidays, sales and promotional events, and other special circumstances, orders may take an additional 2-4 business days to ship. Holiday closures, sales and promotional events which impact our shipping turnaround time, and special circumstances (including weather or disaster closures) will be announced via our social media outlets, listed below, and/or in our newsletter.

So that we can ship all orders as quickly as possible, we are unable to hold or delay shipping on orders by request.

Where does my Always Chronic order ship from?

We ship all orders from SE Michigan.

How do I track my order?

All orders can be tracked through the order status page. That can be found by either going to the link in your order confirmation email, or signing in to your account and going to your recent orders.

Shipping Delays

Delivery dates and transit times are not guaranteed, and packages may be delayed due to errors on the part of the carrier service, dangerous weather, and other factors outside of our control.

Safe Delivery Guarantee

We guarantee that your Always Chronic order will arrive intact and undamaged. If your shipment or an item in your shipment arrives damaged, just email a photo of the package and damaged item along with a detailed description of the damage to cs@alwayschronic.com, and we'll make it right.

All damaged shipment reports must be received via email within 24 hours of the delivery scan.

Mail & Freight Forwarding Services

Any shipment, item, or order that has been forwarded, redirected, repackaged or relabeled by any business or individual other than Always Chronic or the original mail carrier is no longer covered by our safe delivery guarantee or by any warranty.